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Business-Customer Interaction in Messengers

Mesaic empowers digital, fast and personal processes and interactions in messaging structures. Ideal for businesses in the areas of service, e-commerce and logistics.

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Communication, Coordination & Transaction

Communication, Coordination & Transaction

More about the product

Complexity made easy.

Simplifying complex processes into one manageable solution is what we do. We deliver the technology, you do the rest. With our APIs and SDKs we make integration easy and enable workflows and event-driven processes.

API & SDK

Suited for your business.

Standard processes - from booking to quality assurance - are adapted to your business’ individual needs. Our backend allows you to distribute process relevant content, leverage process automation and learn from generated data.

Consistent mapping of alle customer business interaction

Customer to business.

Intuitive and casual interaction via messaging between business and customer. Share information, photos and other content quickly and in real-time. On relevant messaging channels.

Digital Communication v3
Solution for Logistics

Solution for Logistics

Successfully managing last-mile logistics is key. Features like real-time tracking and updates deliver a great experience and high efficiency.

Solution for Service

Solution for Service

Efficient coordination for information-driven services even when complexity increases. Seamless management of all involved resources.

Solution for E-Commerce

Solution for E-Commerce

Building strong customer relationships is essential. An ongoing conversation thanks to messaging structures foster high involvement and satisfaction.

Everything You Need. In One Solution.

While the Mesaic messenger is fully capable of all functionalities, we can also map interactions in external messengers such as the Facebook messenger.

Customer

For customers: fast, digital and personal communication.

Service Provider

For service providers: Structured display of information and support through automation.

Mesaic's core features for customer interaction within messengers

Efficient Coordination

Efficient Coordination

Dynamic, algorithmic matching of service partner to a specific job according to individual parameters such as distance, qualifications or rating.

Messaging-Based Interactions

Messaging-Based Interactions

Our integrated messenger allows intuitive, transparent and digital communication for best customer experience. Start an ongoing conversation!

Intelligent Information Exchange

Intelligent Information Exchange

Handle complex services with ease. Mesaic helps you to intelligently synchronize information to minimize redundancies and asymmetries.

wish.technology is now Mesaic

Different name, same technology. Apart from the name nothing else has changed. The product and the people behind it stay the same. Should you have any questions or concerns, please feel free to get in contact with us at hello@mesaic.co.

Get In Touch

We're here for you. Get in touch for inquiries, questions or anything else.

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