Mesaic offers the relevant interfaces to connect - if required - with existing structures and solutions.
Messaging is a worldwide phenomenon. Billions of messages are being sent every day. We transfer this most used and loved way of communicating into business context.
Whether selling products or delivering services, your customers have one thing in common: They want great service. Mesaic provides you with the technology for best customer experiences.
Successfully managing logistics is key. Features like real-time tracking and status updates support transparent communication and high efficiency.
Efficient coordination even for complex services enables easy management of involved resources.
Building strong customer relationships is essential. An ongoing conversation thanks to messaging structures fosters customer satisfaction.
"With Mesaic we lifted our customer journey to a whole new level. Our customers can communicate with our service personnel at any given point in time. That is unique in our industry!"
Andreas Berents, CEO EUROMASTER Germany and Austria
"Working with Mesaic has always been professional and inspirational. The team has a very solution-driven approach that is refreshing and that we benefitted from to a significant degree."
Carolin Willich, Head of Strategy Management
"I use Mesaic because I can reach new customers without additional effort and typically time-consuming tasks are done in seconds."
Raja Ghosh, Workshop owner and service partner at Veloyo
Business processes are mapped in a messenger. Either Mesaic builds a messenger of its own for the business or they access external ones, such as Facebook Messenger.
For customers: fast, digital and personal communication.
For service providers: Structured display of information and support through automation.
Mesaic automates processes where useful and where it adds value. Repeating procedures on the businesses side can be automated while the customer still receives personal messages and responses.
Our integrated messenger allows intuitive, transparent and digital communication for best customer experience. Initiate an ongoing conversation!
Handle services and manage information exchange with ease. Mesaic helps you to intelligently synchronise information to minimise redundancies and asymmetries.
We're here for you. Get in touch for inquiries, questions or anything else.
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