Mesaic’s platform connects digital omni-channel interactions within customer journeys with your organization’s technology stack (e.g. CRM, ERP or RPA) to leverage new and existing data and application output. Offering seamless integration and fast plug & play.
Design and manage personalized customer experiences within the Mesaic platform, based on smart objectives to improve top line results. Automate relevant tasks and processes to integrate back-office activities and streamline business operations.
Conversations elevate consistent omni-channel customer relationships across traditional and digital channels, allowing messaging-based engagement, conversations, and transactions while driving higher revenue and improved customer satisfaction.
An omnichannel contact center solution connecting all involved parties from engagement to customer success.
Browse products, receive information, conclude transactions. Commerce, seamlessly within a conversational interface.
Improved service delivery efficiencies & eliminate fragmented experiences with our conversational service solution.
"With Mesaic we lifted our customer journey to a whole new level. Our customers can communicate with our service personnel at any given point in time. That is unique in our industry!"
Andreas Berents, CEO EUROMASTER Germany and Austria
"Working with Mesaic has always been professional and inspirational. The team has a very solution-driven approach that is refreshing and that we benefitted from to a significant degree."
Carolin Willich, Head of Strategy Management
"I use Mesaic because I can reach new customers without additional effort and typically time-consuming tasks are done in seconds."
Raja Ghosh, Workshop owner and service partner at Veloyo
Connect with customers in their preferred channels and maintain personal and frictionless relationships.
Automate business tasks and processes together with actbots and machine learning to delivering customer experiences.
Easily manage processes, information and data exchange throughout the entire customer journey with Mesaic.
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