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Automation and AI That Go Beyond Bots

Leverage the power of automation and AI to transform customer interactions into personalized experiences and continuous relationships across all touchpoints.

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Automation to grow revenue and improve customer satisfaction

Automation to grow revenue and improve customer satisfaction

More about the product

Connect and Leverage Existing IT & Data

Mesaic’s platform connects digital omni-channel interactions within customer journeys with your organization’s technology stack (e.g. CRM, ERP or RPA) to leverage new and existing data and application output. Offering seamless integration and fast plug & play.

Powerful Mesaic Technology

Operate Customer Journeys & Experiences

Design and manage personalized customer experiences within the Mesaic platform, based on smart objectives to improve top line results. Automate relevant tasks and processes to integrate back-office activities and streamline business operations.

Mesaic End-to-end process

Drive Conversations, Relationships & Commerce

Conversations elevate consistent omni-channel customer relationships across traditional and digital channels, allowing messaging-based engagement, conversations, and transactions while driving higher revenue and improved customer satisfaction.

RBM Commerce transaction with icons

A Conversational Operating Platform to drive your business

Conversational Connect

Conversational Connect

An omnichannel contact center solution connecting all involved parties from engagement to customer success.

Conversational Commerce

Conversational Commerce

Browse products, receive information, conclude transactions. Commerce, seamlessly within a conversational interface.

Conversational Service

Conversational Service

Improved service delivery efficiencies & eliminate fragmented experiences with our conversational service solution.

This is what our customers say

  • "With Mesaic we lifted our customer journey to a whole new level. Our customers can communicate with our service personnel at any given point in time. That is unique in our industry!"

    Andreas Berents, CEO EUROMASTER Germany and Austria

     Euromaster Logo
  • "Working with Mesaic has always been professional and inspirational. The team has a very solution-driven approach that is refreshing and that we benefitted from to a significant degree."

    Carolin Willich, Head of Strategy Management

    Hermes Logo
  • "I use Mesaic because I can reach new customers without additional effort and typically time-consuming tasks are done in seconds."

    Raja Ghosh, Workshop owner and service partner at Veloyo

    Veloyo

Customer first - Business success at the center

Conversational Interfaces

Conversational Interfaces

Connect with customers in their preferred channels and maintain personal and frictionless relationships.

Automation & Intelligence

Automation & Intelligence

Automate business tasks and processes together with actbots and machine learning to delivering customer experiences.

Data Sync

Data Sync

Easily manage processes, information and data exchange throughout the entire customer journey with Mesaic.

wish.technology is now Mesaic

Different name, same technology. Apart from the name nothing else has changed. The product and the people behind it stay the same. Should you have any questions or concerns, please feel free to get in contact with us at hello@mesaic.co.

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