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Automation and AI that go beyond bots

Leverage automation and AI for front-office operations to deliver more efficient, personalized and continuous experiences in commerce, service delivery, and customer communication.

Digital is more human than ever. Messaging and voice changed the way we interact. Conversational has the power to unlock a brand’s success in today’s experience economy.
Devices with chat messages

A conversational operating platform to drive your business

Conversational connect

Conversational connect

An omnichannel contact center solution connecting all involved parties from engagement to customer success.

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Conversational commerce

Conversational commerce

Browse products, receive information, conclude transactions - seamlessly within a conversational interface.

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Conversational service

Conversational service

Improved service delivery efficiencies & eliminate fragmented experiences with our conversational service solution.

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Automation and AI to add value to your business operations

  • Drive conversations, relationships & commerce

    Conversations driven by AI elevate consistent omnichannel customer relationships across traditional and digital channels, allowing messaging-based engagement, conversations, and transactions while driving higher revenue and improved customer satisfaction.

    Drive Conversations, Relationships & Commerce
  • Design and operate journeys & experiences

    Design and manage personalized customer experiences within the Mesaic platform, based on smart objectives to improve top line results. Automate relevant tasks and processes to integrate back-office activities and streamline business operations.

    Design and Operate Journeys & Experiences
  • Analyze data, automate processes, leverage existing IT

    Mesaic’s platform connects digital omnichannel interactions within customer journeys with your organization’s technology stack (e.g. CRM, ERP or RPA) to leverage new and existing data and application output. Offering seamless integration and fast plug & play.

    Analyse Data, Automate Processes, Leverage Existing IT

Customer first - Business success at the center

Conversational interfaces

Conversational interfaces

Connect with customers in their preferred channels and maintain personal and frictionless relationships.

Automation & intelligence

Automation & intelligence

Automate business tasks and processes with actbots and machine learning to delivering customer experiences.

Data sync

Data sync

Easily manage processes, information and data exchange throughout the entire customer journey with Mesaic.

Do you want to learn more about Mesaic?

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  • Movinga
  • Lufthansa
  • ergobag
  • FOND OF
  • Bejond
  • Euromaster
  • PDM Solutions

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