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Mesaic

Platform for Messaging-Driven Service & E‑Commerce

Mesaic is a white-label platform empowering superior business processes and interactions for service, e-commerce and logistics.

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Intelligent Processes & Interactions

Intelligent Processes & Interactions

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Powerful Technology

Create your own service ecosystem: Integrate our platform into existing structures via our powerful API and SDK's or start as a stand-alone solution and integrate later as you go.

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Superior Communication

Connecting resources and displaying all relevant process steps via our internal messenger allows bidirectional interaction. Enable best customer experience while chatbots and automation keep efficiency high.

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End-to-End Processes

One platform to manage the full customer journey from booking to syncing information, to delivery, communication, quality management and automated payment and invoicing.

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For Logistics

For Logistics

Successfully managing logistics is key. Ditch simple tracking codes for a comprehensive solution with best customer experience and high efficiency.

For Service

For Service

Great service establishes strong customer relationships. Manage complex and information driven services with ease for best service experiences.

For E-Commerce

For E-Commerce

Simple sale of products generates short term wins. Prolong the customer relationship and create additional revenue opportunities with product-service-systems.

Everything You Need. In One Solution.

Customer

Customers experience intuitive and bidirectional communication in preferred patterns.

Service Provider

Service providers benefit from clearly structured information and automation, e.g. via chatbots.

Cross-Channel

Cross-Channel

Flexible and dynamic communication across different channels and on all devices to meet customers in their preferred form of interaction.

Messaging-Based Interactions

Messaging-Based Interactions

Our integrated messenger allows intuitive, transparent and digital communication without risking efficient operations.

Intelligent Information Exchange

Intelligent Information Exchange

Handle complex services with ease. Mesaic helps you to intelligently synchronize information to minimize redundancies and asymmetries.

wish.technology is now Mesaic

Different name, same technology. Apart from the name nothing else has changed. The product and the people behind it stay the same. Should you have any questions or concerns, please feel free to get in contact with us at hello@mesaic.co.