Automation and AI That Go Beyond Bots
Leverage the power of automation and AI to transform customer interactions into personalized experiences and continuous relationships across all touchpoints.
Automation to grow revenue and improve customer satisfaction
Connect and Leverage Existing IT & Data
Mesaic’s platform connects digital omni-channel interactions within customer journeys with your organization’s technology stack (e.g. CRM, ERP or RPA) to leverage new and existing data and application output. Offering seamless integration and fast plug & play.
Operate Customer Journeys & Experiences
Design and manage personalized customer experiences within the Mesaic platform, based on smart objectives to improve top line results. Automate relevant tasks and processes to integrate back-office activities and streamline business operations.
Drive Conversations, Relationships & Commerce
Conversations elevate consistent omni-channel customer relationships across traditional and digital channels, allowing messaging-based engagement, conversations, and transactions while driving higher revenue and improved customer satisfaction.
A Conversational Operating Platform to drive your business
Conversational Connect
An omnichannel contact center solution connecting all involved parties from engagement to customer success.
Conversational Commerce
Browse products, receive information, conclude transactions. Commerce, seamlessly within a conversational interface.
Conversational Service
Improved service delivery efficiencies & eliminate fragmented experiences with our conversational service solution.
This is what our customers say
"With Mesaic we lifted our customer journey to a whole new level. Our customers can communicate with our service personnel at any given point in time. That is unique in our industry!"
"Working with Mesaic has always been professional and inspirational. The team has a very solution-driven approach that is refreshing and that we benefitted from to a significant degree."
"I use Mesaic because I can reach new customers without additional effort and typically time-consuming tasks are done in seconds."
Customer first - Business success at the center
Conversational Interfaces
Connect with customers in their preferred channels and maintain personal and frictionless relationships.
Automation & Intelligence
Automate business tasks and processes together with actbots and machine learning to delivering customer experiences.
Data Sync
Easily manage processes, information and data exchange throughout the entire customer journey with Mesaic.
Different name, same technology. Apart from the name nothing else has changed. The product and the people behind it stay the same. Should you have any questions or concerns, please feel free to get in contact with us at hello@mesaic.co.
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