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True omnichannel retailing

Mesaic empowers retailers with automation and AI to give customers the convenience and flexibility to engage through their preferred channels of communication to seamlessly connect online and office touchpoints.

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Contextual communication

Contextual communication

Leverage rich data from all touchpoints to automate contextual, personalized customer journeys to increase loyalty.

A trusted partner

A trusted partner

Reap the benefits of true omnichannel retailing - from your storefront directly to your customer’s channel of choice.

Unified brand experiences

Unified brand experiences

Trigger communication in one interface for a connected retail voice to the customer - from online to in-store experience.

Deliver outstanding experiences with Mesaic’s solution for retail

Conversational connect

An omnichannel contact center solution connecting all involved parties from engagement to customer success.

Conversational commerce

Browse products, receive information, conclude transactions. Commerce, seamlessly within conversational experiences.

Conversational service

Improve efficiency in service delivery and eliminate fragmented experiences with our conversational service solution.

Automated returns

Automated returns

Automate a data-driven returns process enabling customers to arrange courier collections without calling a contact center.

Customer self-service

Customer self-service

Automate service inquiries with our NLP-powered decision logic to seamlessly route priority queries to human agents.

Omnichannel agent support

Omnichannel agent support

Empower your customers to engage in their channel of choice and agents to interact through one unified platform.

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