Menu

Process automation solutions for your business

Advance from task and touchpoint-driven operations with siloed, linear IT processes to AI and automation enabled customer-centric - continuous experiences.

Benefit from Mesaic’s conversational solutions

25%

greater annual growth in revenue through process optimization

95%

peak in customer satisfaction thanks to personalized experiences

up to70%

cost reductions through intelligent automation
  • Conversational connect

    Conversational connect

    Identify, route, and respond to every customer uniquely.

    Our omnichannel contact center solution connects your customers with the matching entity from your business across the channel of choice. Delivering instant solutions by empowering agents to forward customers into service delivery or commerce journeys.

    Capabilities:

    • Hybrid bot system with quality detection
    • Integration of CRM
    • Providing contextual details based on connected databases
    Conversational Connect
  • Conversational service

    Conversational service

    Communicate, coordinate, and fulfill without any friction.

    The Mesaic Conversational Service solution connects all involved parties in the channel where the customer initiates his service request. Empowering fulfillment employees through technology to deliver high-quality services. Experience-driven service operations at scale.

    Capabilities:

    • Field service operations management
    • On-demand information access
    • Hand over customer service to field service in a single conversation
    Conversational Service Phone
  • Conversational commerce

    Conversational commerce

    Interact and transact seamlessly without a call-center.

    Mesaic's Conversational Commerce solution enables interactions that result in real-time transactions. Highly personalized shopping experiences that drive conversions whilst reducing acquisition costs.

    Capabilities:

    • Personalized up- and cross-sell suggestions based on product catalog
    • Last mile operations
    • In-chat transactions
    Conversational Commerce Phone

A variety of payment options to fuel your transaction volumes

  • Apple Pay
  • Google Pay
  • Mastercard
  • Visa
  • American Express

Do you want to learn more about Mesaic?

Get touch with us

Get in Contact

Get In Touch

Download our Hospitality One Pager

Download our Financial Services One Pager

Download our Digital Platforms One Pager

Download our Retail One Pager

Download our eCommerce One Pager

Download our Logistics One Pager