Advance from task and touchpoint-driven operations with siloed, linear IT processes to AI and automation enabled customer-centric - continuous experiences.
25%greater annual growth in revenue through process optimization
95%peak in customer satisfaction thanks to personalized experiences
up to70%cost reductions through intelligent automation
Our omnichannel contact center solution connects your customers with the matching entity from your business across the channel of choice. Delivering instant solutions by empowering agents to forward customers into service delivery or commerce journeys.
The Mesaic Conversational Service solution connects all involved parties in the channel where the customer initiates his service request. Empowering fulfillment employees through technology to deliver high-quality services. Experience-driven service operations at scale.
Mesaic's Conversational Commerce solution enables interactions that result in real-time transactions. Highly personalized shopping experiences that drive conversions whilst reducing acquisition costs.