Mesaic is suitable for businesses looking to innovate processes and interactions in the partially overlapping fields of logistics, service and commerce.
Customer-initiated booking gathers all relevant information and establishes direct interactions. Customers stay in their preferred and learned communication patterns.
Easily connect internal and external service networks on one platform. Efficiency stays high with flexible and dynamic resource allocation.
End-to-end transparency through real-time tracking and synchronized information for both customer and business. Keep everyone in the loop for superior logistics.
Geo-data driven catalogues and algorithmic matching automate assignment of service partners according to parameters such as distance, qualification and rating.
Manage highly complex services with ease. Mesaic provides you with the technology to involve comprehensive service networks and various resource pools on one platform.
A consistent digital approach gathers the needed data input to generate valuable insights. Real-time quality management to turn insights into actions.
Create product-service-systems to diversify the portfolio, add value for customers and increase revenue streams.
Keep quality of interactions high even if complexity increases. Manage involved parties on one platform - whether they are internal or external.
Build strong and lasting customer relationships with Mesaic. Communication is intuitive, transparent and reliable, while response time is kept short.