AI-powered digital transformation

Create AI-powered banking experiences. Unify systems with omnichannel communications to create digital services & interactions throughout the customer journey.

Contextual communication

Leverage rich data, from all touchpoints & systems, automate the delivery of contextual, personalized two-way communication; transaction & direct debit alerts.

Collections and payments

Increase collection rates with automated payment reminders & in-chat payment solutions in the messaging channels your customers prefer.

Fraud management

Our Platform empowers secure, frictionless protection for all parties, with a range of capabilities including One Time Pin & ID&V checks.

Secure, frictionless banking experiences that protect, engage & support customers

Conversational Connect

An omnichannel contact center solution connecting all involved parties from engagement to customer success.

Conversational Commerce

Browse products, receive information, conclude transactions. Commerce, seamlessly within a conversational interface.

Conversational Service

Improve service delivery efficiencies & eliminate fragmented experiences with our conversational service solution.

Customer self-service

Delivered intelligently with NLP powered decision logic to automate inbound inquiries & outbound engagement. Seamlessly routing priority queries to human agents.

Centralized customer data

Our Platform's Intelligence Engine unifies all data collected across the entire customer journey. Distilling actionable insights & real-time optimization opportunities.

Omnichannel support

Consolidate & enrich your support touchpoints, empowering customers to engage in their channel of choice & agents to interact through one unified omnichannel enabled platform.

With Mesaic we lifted our customer journey to a whole new level. Our customers can communicate with our service personnel at any given point in time. That is unique in our industry!

Andreas Berents,
CEO Euromaster Germany (DACH)

Discover the benefits - Learn more about Mesaic


Axel-Springer-Platz 3
20355 Hamburg
(040) 2286-3690

United States
1355 Market St.
San Francisco, CA 94103
(650) 360-0913

Automation and AI-powered solutions for your business from Hamburg, Germany and San Francisco, United States

Mesaic’s lastest blog post

Business messaging

Is Your Company Business Messaging-Ready?

Businesses often face ‘choice paralysis’ when it comes to deciding how best to connect with customers. Messaging channels, however, are fast becoming a ‘must-have’. Here’s a look at the changing face of customer interaction and how your company can thrive.

Read on

© 2019 Mesaic Technology GmbH. All rights reserved. Legal and privacy policy

Download our Financial Services One Pager