Mesaic

Connect, personalize & transact to increase loyalty

Digitally transform the travel experience. Start leveraging data & personalization to drive more revenue from your direct bookings.

Proactive communication

Leverage rich data, from all touchpoints & systems, to automate contextual, personalized customer journeys to increase direct bookings & REVPAR.

Disruption management

Automated processes that identify & respond to disruptions instantly. In-chat bookings, virtual check-in’s, Up&Cross sell opportunities.

Connected Guest Travel

Create smart experiences, embed omnichannel communications into data points across your guest’s commute. Harvest a new wave of IoT insights.

Remove the friction from pre-stay, stay & post-stay by unifying & digitizing your customer journey & experiences with Mesaic.

Conversational Connect

An omnichannel contact center solution connecting all involved parties from engagement to customer success.

Conversational Commerce

Browse products, receive information, conclude transactions. Commerce, seamlessly within a conversational interface.

Conversational Service

Improve service delivery efficiencies & eliminate fragmented experiences with our conversational service solution.

Centralized customer data

Our Platform's Intelligence Engine unifies all data collected across the entire customer journey. Distilling actionable insights & real-time optimization opportunities.

Omnichannel agent support

Consolidate & enrich your support touchpoints, empowering customers to engage in their channel of choice & agents to interact through one unified omnichannel enabled platform.

Customer self-service

Delivered intelligently with NLP powered decision logic to automate inbound inquiries & outbound engagement. Seamlessly routing priority queries to human agents.

With Mesaic we lifted our customer journey to a whole new level. Our customers can communicate with our service personnel at any given point in time. That is unique in our industry!

CEO Euromaster Germany (DACH)

Discover the benefits - Learn more about Mesaic

Mesaic

Germany
Axel-Springer-Platz 3
20355 Hamburg
(040) 2286-3690

United States
1355 Market St.
San Francisco, CA 94103
(650) 360-0913

Automation and AI-powered solutions for your business from Hamburg, Germany and San Francisco, United States

Mesaic’s lastest blog post

Business messaging

Is Your Company Business Messaging-Ready?

Businesses often face ‘choice paralysis’ when it comes to deciding how best to connect with customers. Messaging channels, however, are fast becoming a ‘must-have’. Here’s a look at the changing face of customer interaction and how your company can thrive.

Read on

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